wibd's Privacy Policy

wibd is a trusted platform in Bangladesh's online gaming and betting space. We handle the personal information you provide while using our services with great care. This Privacy Policy ("Policy") explains how wibd collects your information, what it is used for, who it is shared with, and what your rights are.

By creating an account or using the services on this platform, you are considered to have agreed to this policy. Please read the entire policy carefully.

1. What Information We Collect

We may collect the following types of information to operate wibd's services smoothly and ensure user safety:

1.1 Information Provided Directly by You

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment-related information (bKash, Nagad, Rocket, Upay, or bank account details)
• Details from documents submitted for identity verification (where applicable)

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and language preference
• Time of visit, duration of stay, and pages viewed on the site
• Information collected through cookies and similar tracking technologies
• Gaming activity logs and transaction history

1.3 Information Received from Third Parties

We may sometimes receive limited information from trusted third-party services for the purpose of identity verification or fraud prevention. Such information is handled under the same privacy standards.

2. Purpose of Using Your Information

wibd uses your information only for legitimate and necessary purposes. This information is used to carry out the following:

• To register, verify, and manage your account
• To process deposits, withdrawals, and other financial transactions
• To improve gaming service quality and create a personalized experience
• To detect and prevent fraud, money laundering, or other illegal activities
• To provide customer support and resolve complaints
• To comply with applicable regulations
• To manage bonuses and promotional offers
• To ensure the technical development and security of the site

3. Sharing and Disclosure of Information

We may disclose your personal information to third parties only in the following circumstances:

3.1 Service Providers

We use trusted service providers for technical tasks such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, cybersecurity, and data storage. They are contractually permitted to access only the information necessary and may not use it for any other purpose.

3.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or a requirement under applicable law. In such cases, we will provide only the minimum information legally required.

3.3 Business Transfers

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity. In such cases, the terms of this privacy policy will continue to apply.

3.4 Responsible Gaming

If signs of gaming addiction are identified in a user and the user gives their consent, we may share limited information with the relevant support provider.

4. Data Storage and Security

4.1 Retention Period

Your personal information is retained for as long as your account is active and, after the service ends, for as long as required by legal obligations. Financial transaction records generally need to be retained for an extended period.

4.2 Security Measures

wibd applies industry-standard security measures to protect your information:

• SSL (Secure Socket Layer) encryption — keeps data secure during transfer
• Encrypted password storage — we cannot view your password directly either
• Two-Factor Authentication support
• Suspicious activity detection and automated alert system
• Regular security audits and system updates
• Restricted staff access — only staff who need it can access the information

Complete security cannot be guaranteed in an internet environment; however, wibd always takes the utmost precautions. If you notice any security-related issue, please contact us.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored in your browser or device. They help improve site functionality and remember user preferences.

5.2 What Cookies We Use

• Essential Cookies: Essential for login sessions and security — these cannot be turned off.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Collect site usage statistics and help improve service quality.

5.3 Cookie Controls

You have the option to accept or reject cookies from your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

6. Your Rights

As a wibd user, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you can request that your information be deleted.
• Right to Object to Processing: You can object to certain types of processing of your information.
• Right to Portability: You can request your information in a structured format.
• Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise any of the above rights, email us at [email protected] or contact us through the site's live chat. We will consider your request within a reasonable time.

7. Privacy of Minors

wibd is for users aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of account creation. If it is brought to our attention that information from a minor has been collected, we will delete it immediately and close the associated account.

8. International Data Transfers

Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the relevant third parties follow equivalent security standards and that your information remains protected.

9. Third-Party Links and Services

The wibd platform may have connections to game providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.) and payment service providers. These third parties have their own privacy policies and are responsible for how your information is handled on their platforms. wibd is not responsible for this.

10. Policy Changes

We may revise this privacy policy due to business needs, technological changes, or legal requirements. For significant changes, we will:

• Publish a notice on the site's main page
• Update the "Last Updated" date at the top of the policy
• Notify registered email addresses where applicable

Continued use of wibd after any changes will be considered acceptance of the updated policy.

11. Applicability of This Policy

This privacy policy applies to the wibd.lat website and all its associated services. If any provision of this policy is found to be unenforceable, the remaining provisions will remain in full effect.