wibd Terms and Conditions

General Introduction and Definitions

wibd is an online gaming and sports betting platform that provides entertainment services to users in Bangladesh. In this document, "we", "wibd", or "platform" refers to wibd. "User", "you", or "member" refers to any person who has opened an account on wibd or is using the site.

These Terms and Conditions form a legally binding agreement. They incorporate all related documents, including the Privacy Policy and Responsible Gaming guidelines.

Key Definitions

• "Account" — a personal user account registered on the platform.
• "Services" — all games, betting options, and other features available on wibd.
• "Bonus Funds" — money granted through promotional offers that are subject to specific conditions.
• "Deposit" — real money added to a user's account.

Eligibility and Age Requirement

To use wibd, you must meet the following eligibility criteria:

• You must be at least 21 years old. This service is for users aged 21 and above only.
• You must keep all your information accurate, complete, and up to date.
• If you are a minor, you are not permitted to use this platform.
• Each person may open only one account. Creating multiple accounts for the same individual is strictly prohibited.

Account Registration and Security

When opening an account on wibd, you must provide accurate and valid information. The following points are important to keep in mind:

Account Creation Rules

• Create an account in your own name and for your own use — acting on behalf of a third party is prohibited.
• Keep your password strong and do not share it with anyone.
• If you suspect any unauthorized access to your account, notify the support team immediately.
• You are responsible for all activity carried out through your account.

Account Suspension and Closure

If a user violates these Terms and Conditions, attempts fraud or manipulation, or participates in deceptive activity, wibd reserves the right to suspend or permanently close that account without prior notice.

Deposit and Withdrawal Policy

All financial transactions on wibd must follow the set limits and procedures below.

Deposit Terms

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are strictly prohibited.

Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing typically takes 15 minutes to 2 hours.
• Identity verification (KYC) may be required before a withdrawal request is processed.
• Withdraw using the same method you used to deposit.

Bonus and Promotional Offer Terms

wibd offers promotional bonuses from time to time. By accepting a bonus, you are considered to have agreed to the conditions below.

Welcome Bonus

• 200% bonus on your first deposit, up to ৳5,000.
• Example: deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
• Example: deposit ৳6,000 or more and receive a ৳5,000 bonus — total balance ৳11,000.

Wagering Requirements

• Wagering is calculated on the bonus amount only — not on the deposit plus bonus.
• Wagering requirement: 10x.
• Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before withdrawing bonus winnings.

General Bonus Terms

• Each bonus offer must be used within a specified time period.
• Wagering requirements must be met before bonus winnings can be withdrawn.
• wibd reserves the right to modify or cancel any promotional offer at any time.
• A user may receive a specific promotional offer only once.

Gaming and Betting Rules

The following rules must be followed when using wibd's services:

Fair Play Policy

• Any form of manipulation, software exploitation, or deceptive tactics is strictly prohibited.
• Automated betting software or bots may not be used.
• Attempting to artificially influence outcomes by coordinating with other players is prohibited.

Betting Rules

• Once a bet is confirmed, it cannot be cancelled or changed.
• If a bet is voided due to a technical issue, the amount will be refunded.
• Sports betting markets are described as general examples; check the site for actual available markets.

Account-to-Account Transfer

wibd does not support direct money transfers between accounts. Funds may only be deposited and withdrawn through approved payment channels.

Responsible Gaming Commitment

wibd places the highest priority on responsible gaming. We believe gaming is for enjoyment, not addiction.

• You can set deposit limits, loss limits, or session limits on your account.
• Request a temporary or permanent self-exclusion if needed.
• If you feel you are losing control of your gaming, contact support immediately.
• Enable parental controls on your device to prevent minors from accessing the account.

For detailed responsible gaming guidelines, please read our Responsible Gaming page.

Intellectual Property and Content Ownership

All content on the wibd platform — logos, graphics, text, software, designs, trademarks, and other materials — is the property of wibd or used under an authorized license.

• Copying, distributing, or modifying platform content for any purpose other than personal use is prohibited.
• Scraping any part of the site or collecting information through automated means is prohibited.
• Reselling or commercially exploiting wibd's services is not permitted.

Privacy and Data Protection

wibd takes the protection of users' personal information seriously. We use SSL encryption to keep your data secure.

• Your information is not sold or transferred to third parties.
• Information may be used to improve service quality and to meet legal obligations.
• For more details, please read our Privacy Policy page.

Prohibited Activities

The following activities are strictly prohibited on the wibd platform. Violating these restrictions may result in permanent account closure and forfeiture of associated funds:

• Creating or operating multiple accounts.
• Creating an account using another person's identity or information.
• Bonus abuse or manipulation of the bonus system.
• Hacking, malware, or other technical attacks.
• Money laundering or unlawful financial activity.
• Harassing, threatening, or deceiving other users.
• Providing false information or making fraudulent claims.

Limitation of Liability

wibd is not liable for losses caused by technical errors, internet connectivity issues, or unforeseen circumstances. We work to ensure an uninterrupted service to the best of our ability.

Service Availability

• The service may be temporarily unavailable during scheduled maintenance.
• The right to suspend the service during a technical emergency is reserved.
• wibd is not responsible for temporary interruptions caused by third-party game providers.

Maximum Liability

In any circumstance, wibd's maximum liability is limited to the amount of the specific transaction in question.

Changes to Terms and Conditions

wibd reserves the right to change, revise, or update these Terms and Conditions at any time. For significant changes:

• Changes will be published on this page and the "Last Updated" date will be revised.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• You are advised to visit this page regularly.

Dispute Resolution

If you have a dispute or complaint, please contact our customer service team first. We are committed to providing a fair and timely resolution.

Contact Methods

• Speak directly with the support team via 24/7 live chat.
• Email us at: [email protected] (in Bengali or English).
• When submitting a dispute, include the transaction details, date, and amount.

General Provisions

These terms and conditions constitute the entire agreement between wibd and the user, and replace all previous oral or written understandings.

• If any part of these terms is found to be invalid, the remaining parts will remain in effect.
• A delay in wibd exercising any right does not mean that right has been waived.
• Only the Bengali language version of these terms and conditions shall be considered final.

By using our platform, you can enjoy a safe, transparent, and responsible gaming experience. wibd always believes in fair play and user protection.